Refund/exchange policy

NEW Refund Policy

Step 1: Request a Refund

• Submit your refund request.
• A courier will be arranged to pick up your item(s).

Step 2: Return Processing

• We must first receive your order back at our warehouse.
• This process may take up to 7 days.
• Once received, all items will be carefully inspected. To qualify for a refund, items must be:
• In perfect condition
• With original labels/tags attached
• Free of stains, odors, or signs of wear
• In the original packaging

Step 3: Refund Issuance

• After inspection, it may take up to 7 days to finalize the process.
• Refunds are issued via InstaPay only.
• Refunds will only be approved if all conditions above are fully met.

 

Exchanges are accepted within 14 days of receiving your item. Items must be in the same condition as received:

• IN IT’S ORIGINAL PACKAGE
• UNWORN
• TAGS ON
• NO STAINS

Please Note:

-Returns & Exchanges will require paying shipping fees

-Items that are damaged will not be accepted